Privacy Policy

This Privacy Policy explains how Soyogi Japanese Language Institute ("Soyogi", "we", "us" or "our") collects, uses and protects information when you visit soyogi.in, contact us, submit an enquiry or enroll in a course.

1. Information We Collect

• Contact details such as your name, phone number, email address and city.
• Course interests, preferred batch, messages and other information you submit through our forms, phone calls or WhatsApp.
• Enrollment and payment details needed to provide our services. We do not store complete card, UPI PIN or banking credentials.
• Technical information such as IP address, browser type, device type, pages visited and advertising or analytics identifiers.

2. How We Use Information

• To respond to enquiries, arrange counselling and provide course or service information.
• To process enrollment, payments, class communication and student support.
• To improve our website, teaching services, marketing and customer experience.
• To measure advertising performance, prevent misuse and comply with legal obligations.

3. Cookies, Analytics and Advertising

Our website may use cookies and similar technologies, including Google services, to understand website usage, measure enquiries and calls, and show relevant advertisements. These providers may process device and usage information under their own privacy policies. You can manage cookies through your browser settings and advertising preferences.

4. Sharing of Information

We do not sell personal information. We may share limited information with service providers that help us operate the website, communicate with students, process payments, host data or measure advertising. We may also disclose information when required by law, to protect rights and safety, or during a legitimate business transfer.

5. Data Retention and Security

We retain information only for as long as reasonably needed for enquiries, enrollment, service delivery, accounting, dispute resolution and legal compliance. We use reasonable administrative and technical safeguards, but no internet transmission or storage system is completely secure.

6. Your Choices and Rights

You may ask us to access, correct or delete personal information we hold about you, subject to legal and operational requirements. You may also ask us to stop non-essential promotional communication. Contact us using the details below.

7. Children's Privacy

If a student is under 18, enrollment and submission of personal information should be completed with the involvement and consent of a parent or legal guardian.

8. Third-Party Links

Our website may link to third-party services such as WhatsApp, YouTube, Instagram, payment providers or government websites. Their privacy practices are governed by their own policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the revised date.